Botched McAfee Antivirus Update Blocks Users from Logging in to Windows

An update released by McAfee for the Exploit Prevention module of Endpoint Security 10.2 and earlier wreaked havoc on Windows as it blocked users from logging in to the operating system.

The botched release, which was shipped on Wednesday, updated the security app to version 9418, as per the official McAfee advisory.

But as many organizations discovered, installing the update made it impossible to log in to Windows, with some even suspecting a possible ransomware infection on the affected systems.

Others blamed Windows updates for the issue, including US consumer credit reporting company Experian. Several services offered by the company went down on Wednesday after the faulty update was installed, and some company employees said a Windows update issue caused their services to go offline.

Fix already available for impacted devices

But in a <a href="https://kc.mcafee.com/corporate/index?page=content&id=KB91653&actp=null&viewlocale=en_US&showDraft=… (read more)

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Juniya Sankara

Juniya Sankara

I love everything to do with Microsoft Windows, and the new Windows 10 is great so far. I love to spend my time researching on how viruses and bacteria work in my personal lab. I also enjoy history and comics.