How to Fix Shutdown and Restart Bug in Windows 10 Build 18999 and 19002

The most recent Windows 10 builds released by Microsoft to Windows insiders in the Fast ring come with a bug that prevents some devices from shutting down or rebooting correctly.

The software giant has already acknowledged the issue, but a fix isn’t yet ready just yet, so instead the company recommends users to turn to a rather simple workaround to shut down and restart their devices.

Before we detail the workarounds, let’s see how you can tell if your computer experiences the bug or not.

First and foremost, you must be running Windows 10 version 18999 or 19002 in the Fast ring of the Windows Insider program. If you’re not sure what build you’re on, just click the Start menu and type winver. You should then see the OS build number for your installation of Windows.

If the issue affects your computer, it should take more than usual to reboot or shut down. In most cases, the spinning dots animation in Windows 10 shows up on the screen and e… (read more)

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Juniya Sankara

Juniya Sankara

I love everything to do with Microsoft Windows, and the new Windows 10 is great so far. I love to spend my time researching on how viruses and bacteria work in my personal lab. I also enjoy history and comics.