How to Fix INACCESSIBLE_BOOT_DEVICE on Windows 11/10

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Illustration of a monitor showing a Windows crash screen with stop code INACCESSIBLE_BOOT_DEVICE, beside the title and a drive icon

Stop code 0x7B: Windows can’t reach its own drive while starting up. Every fix below works from the recovery screen.

INACCESSIBLE_BOOT_DEVICE is a Windows stop code (0x7B) that appears during startup when Windows loses access to the drive it is installed on. Because it happens before the desktop loads, the PC usually restarts in a loop or lands on the Automatic Repair screen.

Your files are almost always still there. In most cases a storage setting changed, a Windows update did not finish, or the startup files were damaged, and the drive itself is fine. Every fix in this guide works from the recovery screen, with no desktop needed.

Below: how to reach the recovery screen when Windows will not start, a table to match what happened to the right fix, eight fixes in order, and a video filmed on a real Windows 11 laptop. Still stuck after trying them? Reach out to us directly.

Stop code
0x0000007B
When it hits
During startup
Usual cause
Storage setting or update
Difficulty
Intermediate

What Does INACCESSIBLE_BOOT_DEVICE Mean?

When your PC starts, Windows loads a small set of drivers first, including the one that talks to your drive’s storage controller (the chip that connects the drive to the motherboard). Then it reads the rest of Windows from the drive.

INACCESSIBLE_BOOT_DEVICE means that step failed: the storage driver could not start the drive, or Windows could not read what was on it. Without the drive, Windows cannot continue, so it stops.

Microsoft lists the usual triggers: a changed BIOS storage setting, a new or different storage controller, an update that did not finish, damaged files, or a failing drive. Which one it is depends mostly on what happened just before the error first appeared.

First, Get to the Recovery Screen

All the fixes below start from the blue Choose an option screen, called the Windows Recovery Environment. There are two ways to reach it when Windows will not start.

NO USB NEEDED

Let Windows open it

After two failed starts in a row, Windows shows Automatic Repair on the next start. If it does not, turn the PC on and hold the power button as soon as the logo appears, twice. On the third start, select Advanced options when Automatic Repair finishes.

IF THAT FAILS

Boot from a Windows USB drive

On another PC, download the Media Creation Tool from Microsoft and make a USB drive (8 GB or more). Boot from it (the boot menu key is usually F12, Esc, F9, F10 or F8), choose your language, then select Repair your computer, not Install.

Windows 11 Settings, System, Recovery page showing Reset this PC, Advanced startup with a Restart now button, and Point-in-time restore
If you can still reach Windows on another account or in Safe Mode, Settings > System > Recovery > Advanced startup opens the same recovery screen.

Command Prompt tip: your Windows drive may not be C:

Inside the recovery screen, drive letters often change. Before typing any command below, open Troubleshoot > Advanced options > Command Prompt and run diskpart, then list vol, then exit. The volume with the size of your Windows drive (and usually the label Windows or OS) is the letter to use. If no volume like that appears at all, jump to Fix 8.

Start Here: What Happened Just Before?

This error almost always follows a specific event. Match yours and jump to that fix.

Pick Your Starting Point
Select a fix to jump to it
What happened first Likely cause Start with
You changed BIOS settings, updated the BIOS, or reset it Storage mode changed Fix 1
You added a drive, cloned to a new SSD or moved the drive to another PC Different controller Fix 1
A Windows update was installing or just finished Unfinished update Fix 4
A power cut or a forced shutdown Damaged files Fix 5
Safe Mode starts fine Driver not loading normally Fix 2
The drive does not show up in the BIOS or in diskpart Drive or cable fault Fix 8

How to Fix INACCESSIBLE_BOOT_DEVICE on Windows 10/11

Try each fix, then restart normally to see if Windows starts. Most people are done by Fix 4.

1

Undo BIOS storage changes and new hardware

10 minutes

Microsoft’s first steps for this error: undo recent hardware changes and BIOS changes. The most common one is the storage mode, the setting that decides how the drive controller works. Windows only boots in the mode it was installed with.

  • Enter the BIOS by pressing Delete, F2 or Esc as the PC starts.
  • Find the storage or SATA mode setting. It is often under Advanced, Storage or Chipset, with options like AHCI, RAID, Intel RST or VMD. If you, a BIOS update or a BIOS reset changed it, switch it back. If you are not sure which it was, try the other option once and see if Windows starts.
  • Remove new hardware: disconnect any drive or expansion card you added just before the error, and make sure the Windows drive is first in the boot order.

Moved Windows to a new PC or a new SSD? A new storage controller often needs its driver loaded before Windows can start from it. Set the new PC to the same storage mode as the old one if possible; otherwise a clean install (Fix 8) may be the reliable route.

2

Start in Safe Mode once, then restart normally

10 minutes

Microsoft suggests this simple step: start in Safe Mode, then restart normally. Safe Mode loads the storage drivers in a basic way, which can reset how they start next time.

  • In the recovery screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  • Press 4 or 5 for Safe Mode, or Safe Mode with Networking.
  • Once Safe Mode loads, restart normally from the Start menu. If Windows now starts, run Windows Update and check Device Manager for devices with a yellow warning sign.
3

Run Startup Repair

15 to 30 minutes

Startup Repair is Windows’ automatic fixer for start-up problems. It checks the start-up files and settings and repairs what it can.

  • Select Troubleshoot > Advanced options > Startup Repair, then pick your account and enter its password if asked.
  • Let it finish. If it says it could not repair your PC, that is common; carry on with the next fix.
4

Remove a stuck or bad Windows update

15 minutes

If the error appeared during or right after an update, remove it. Start with the easy option, then use Microsoft’s command if that fails.

  • Easy option: Troubleshoot > Advanced options > Uninstall Updates. Try Uninstall latest quality update first, then Uninstall latest feature update if that does not help.
  • If that fails, cancel updates that never finished: open Command Prompt from Advanced options and run the command below, with your Windows drive letter in place of C (see the drive letter tip above).
dism /Image:C:\ /Cleanup-Image /RevertPendingActions

Restart when it finishes. Microsoft’s article also covers renaming a leftover pending.xml file and some registry steps; those are for advanced users only.

5

Check the drive and repair system files offline

30 to 90 minutes

A power cut or forced shutdown can damage the file system or Windows files. From Command Prompt in the recovery screen, run these one at a time, using your Windows drive letter:

chkdsk C: /f /r
sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

chkdsk /r reads the whole drive, which can take an hour or more on a large or slow one. Let it finish, then run the SFC command and restart.

6

Rebuild the start-up files

10 minutes

If the start-up records themselves are damaged, Windows cannot find its own drive. Microsoft’s article uses this command when the start-up data cannot be opened:

bootrec /rebuildbcd
  • It scans for Windows installations and asks whether to add each one to the start-up list. Type Y and press Enter.
  • Restart. If you see Access is denied or the command does nothing useful, skip to the next fix rather than trying other boot commands from random guides.
7

Use System Restore

20 minutes

If restore points exist from before the error, System Restore puts Windows’ system files and drivers back to that point. Your personal files are not touched.

  • Select Troubleshoot > Advanced options > System Restore, pick your account, then choose a restore point dated before the problem started.
  • Let it finish and restart. It can take 20 minutes or more; do not turn the PC off during it.
8

Check the drive’s health, then reinstall if needed

1 hour or more

If the drive does not appear in the BIOS or in diskpart, or nothing above helped, the drive, its cable or the Windows install itself is the problem.

  • Check the drive is detected: in the BIOS, the drive should be listed by name. On a desktop, reseat its data and power cables, or move an M.2 SSD to another slot.
  • Update the BIOS and storage firmware from your PC or motherboard maker, as Microsoft suggests, then try again.
  • Get your files off first: boot from the Windows USB drive or another PC and copy your files to an external drive, if the drive is readable.
  • Reinstall Windows from the USB drive made with the Media Creation Tool. If a fresh install cannot see the drive either, the drive or motherboard is faulty.

Video Walkthrough

This walkthrough from How To Fix Tech is filmed on a real Windows 11 laptop showing the error. It walks through the recovery screen’s Advanced options used in Fixes 2 to 7.

How to Stop It Coming Back

BIOS

Note your BIOS storage mode

Take a photo of your BIOS storage settings now. After a BIOS update or reset, you can put them back exactly.

UPDATES

Let updates finish

Do not turn the PC off while it says Working on updates. Plug a laptop in before a big update.

RECOVERY

Keep a Windows USB drive

A recovery or install USB drive made in advance saves hours when Windows will not start.

BACKUP

Back up regularly

This error rarely destroys files, but when the drive itself is failing, a recent backup is the only thing that helps.

Frequently Asked Questions

Will INACCESSIBLE_BOOT_DEVICE delete my files?
Usually not. The files are normally still on the drive; Windows just cannot start from it. Only a failing drive puts data at risk. Fixes 1 to 7 do not touch personal files, and Fix 8 explains how to copy them off before reinstalling.
Why did INACCESSIBLE_BOOT_DEVICE appear after a BIOS update?
BIOS updates often reset settings to default, including the storage mode. If Windows was installed in a different mode, such as RAID or Intel RST instead of AHCI, it can no longer start the drive. Set the storage mode back to what it was.
Can I fix INACCESSIBLE_BOOT_DEVICE without a USB drive?
Often, yes. Windows opens its recovery screen by itself after two failed starts, and Fixes 1 to 7 all work from there. You need a USB drive only if the recovery screen will not open or you have to reinstall Windows.
Is INACCESSIBLE_BOOT_DEVICE a hardware failure?
Sometimes, but not usually. Settings, unfinished updates and damaged start-up files are more common. Suspect hardware when the drive does not show up in the BIOS, or when a clean install cannot see it.
Why does INACCESSIBLE_BOOT_DEVICE happen after cloning to a new SSD?
The new drive may sit on a different storage controller, or the clone may have missed the start-up partition. Check the storage mode in the BIOS, make the new drive first in the boot order, and try Startup Repair or bootrec /rebuildbcd.

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