Scaling AI-Driven Workforce Efficiency

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Key points:

• SUSE expands its AI platform with new tools and a partnership with Infosys to help enterprises develop and deploy AI applications.
• The updated SUSE AI platform includes new components, such as MLflow, and enhanced security features like LLM guardrails.
• SUSE is a latecomer to the AI game, facing a competitive landscape dominated by Red Hat, OpenAI, DataBricks, and other major players.

As the tech landscape continues to evolve, SUSE is looking to make its mark in the AI space with the expansion of its AI platform. The company has announced new tools and a partnership with Infosys to help enterprises develop and deploy AI applications.

According to Abhinav Puri, VP and GM of portfolio solutions and services at SUSE, the goal is to become the platform of choice for running AI applications. The company’s vision is to provide a curated, integrated selection of the best tools available to help enterprises get a handle on the gamut of technologies and tools that are constantly changing.

The updated SUSE AI platform now includes new components, such as MLflow, which can help manage the entire agentic AI lifecycle. The platform has also added enhanced security features, including LLM guardrails. This is crucial for security conscious businesses, as the use of AI has become increasingly widespread and pose potential risks if not handled properly.

SUSE has also partnered with Infosys, a system integrator with its Topaz AI platform. The two companies will be integrating the Infosys Responsible AI toolkit into the SUSE AI platform, providing security and observability. This move is expected to help customers achieve a faster time-to-market with their AI deployments.

Despite its efforts, SUSE is a latecomer to the AI game, facing a competitive landscape dominated by Red Hat, OpenAI, DataBricks, and other major players. Red Hat, for example, has its own AI offering, RHEL for AI, which supports agentic orchestration and Red Hat OpenShift AI, a unified platform for creating multi-agent systems.

This is a significant challenge for SUSE, as it tries to gain traction in a market that has already been occupied by established players. According to Andy Thurai, vice president and principal analyst at Constellation Research, SUSE’s AI platform may struggle to gain significant traction, especially given the prevalence of hyperscalers and other providers that offer AI solutions.

However, SUSE may still have a chance to succeed, particularly among those who already use its operating system. As Thurai noted, "people who work on the operating system level are not usually the ones building AI applications," making the SUSE AI platform potentially more appealing to this specific audience. Nonetheless, the road ahead will be challenging for SUSE, and only time will tell if the company can gain the ground it needs to compete in the AI space.

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